MM
Mahjiedahh M

1 reviews | Active since Nov 2011

28 Dec 2022, 11:33

Worst Medical Aid

They are unable to process claims from hospitals. They ask for resubmission and then take their own time reading the emails only to not process the claim. The hospitals are now sending me emails for payment

0
Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply28 Dec 2022, 11:58
Official
Dear Mahjiedahh, thank you for sending this query to us. An agent will be intouch with you shortly to get this matter resolve.
We sincerely apologise for the break in communication.
Regards
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply28 Dec 2022, 17:39
Official
Dear Mahjiedahh, the hospital authorisation dates have been corrected for your claims to be processed accordingly.
Closing off this complaint.
Sizwe Hosmed team.