DC
Daniela C

1 reviews | Active since Mar 2022

09 Sept 2022, 12:36

WORST EXPERIENCE

Worst experience of this aid for the past year. The claim department not doing there jobs. Calling each day , writing emails and the claim is still not resolved. It was stated that the whole amount was paid out. When I recieved it money was missing from the payout. Worst experience when calling it is stated that the matter is under investigation for more than a MONTH. Don't even have the words for the horrible experience this aid gives their PAYING clients.

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Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply09 Sept 2022, 12:58
Official
Dear Daniela, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.


Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply26 Sept 2022, 13:08
Official
Dear Daniela, Kindly note that the member was refunded. 

Sizwe Hosmed team.