RL
Ronelle L
1 reviews | Active since Jan 2014
22 Feb 2023, 09:08
WORST CUSTOMER SERVICE AND RESOLUTION OF DISPUTES!
The most frustrating medical aid! Countless emails sent - they say reply within 3 - 5 business days but seems more like 3 - 5 months! You then call in only to be greeted by someone who sounds like they half asleep and not interested in assisting you in any way! I pay a lot for my medical aid - is it too much to ask for good customer service? My queries have still not been resolved and I am sitting with bills that I should not even be paying - that is why we have medical aid!
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Sizwe Hosmed Medical Scheme's replyOfficial
22 Feb 2023, 09:39Dear Ronelle,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply22 Feb 2023, 09:39
Official
Dear Ronelle,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint.
Sizwe Hosmed team