BN
Bongani N

1 reviews | Active since Mar 2019

22 Nov 2022, 08:46

Worse customer service

What a waist of my Monthly contributions to this useless and unprofessional medical aid. I called yesterday enquiring about my optometrist benefits I was transfered 4 times to different people and last person transfered me to Discovery medical aid why I don't know I ended up not getting help I was looking for

0
Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply22 Nov 2022, 09:17
Official
Dear Bongani, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply22 Nov 2022, 11:03
Official
Member assisted, query closed.
Sizwe Hosmed team.