WHY ARE PAYMENT OF CLAIMS ALWAYS A BATTLE WITH SIZWE - NON PAYMENT OF HOSPITAL ACCOUNT

Gross incompetence with non payment of an account even though the authorization was granted by SIZWE pre auth department. This lack of service and stalling of payment of accounts MUST be brought to light. Constant battle with payment of accounts - it is never just a case of submit and pay. Sometimes it takes months and constant follow ups. Surely this is not the way a medical scheme is run.