ID
Ingrid D
1 reviews | Active since Jul 2011
14 Jul 2022, 15:26
Weeks and still claims not processed
Claim processing takes months for payment to providers and members need to obtain PRE AUTHORIZATION in order to obtain a prescription for chronic medication
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Replies (2)0
Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
15 Jul 2022, 10:37Dear Ingrid, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologize for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply15 Jul 2022, 10:37
Official
Dear Ingrid, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologize for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's replyOfficial
26 Sept 2022, 14:28Dear Ingrid, kindly note that the claim was reprocessed and paid.
Sizwe Hosmed team.
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply26 Sept 2022, 14:28
Official
Dear Ingrid, kindly note that the claim was reprocessed and paid.
Sizwe Hosmed team.
Sizwe Hosmed team.