JVdV
Janine Van de Venter

1 reviews | Active since Dec 2010

07 Jul 2015, 09:52

Waiting ages for my refund

I have been waiting for months for my refund that is due to me. It is from a mistake that was made when a higher premium was deducted. I have phoned in a few times for an update and I still haven't received my money. Its such a shame as in general I am so happy with Sizwe and I tell everyone about what a good medical aid they are. Please ensure I receive my money in the next few days.

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply05 Aug 2015, 13:15
Official
Hello durbanmom,

We would like to apologise for your recent service experience with Sizwe.

Your case will be handed to one of our specialised Care Consultanats we will contact you shortly to resolve your query.

With Care
Sizwe Medical Fund