MK
Manuella K
1 reviews | Active since Jan 2019
18 Jan 2024, 10:02
Very poor service.
This is the only platform where I can get feedback from Sizwe. A claim for my mammogram, done in December 2023, was emailed to the claims email on the 8th January 2024. It's been 10 days, without feedback from Sizwe. Ref - [ WF***8N***3 ]
Helpful (0)
Replies (3)0
Replies (3)
Sizwe Hosmed Medical Scheme's replyOfficial
18 Jan 2024, 10:18 Dear Manuella,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply18 Jan 2024, 10:18
Official
Dear Manuella,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's replyOfficial
18 Jan 2024, 13:01 Dear Manuella,
Thank you for the provided information.
Kindly note that the query has been escalated to the relevant department and feedback will be provided as soon as it is available.
Sizwe Hosmed team
Thank you for the provided information.
Kindly note that the query has been escalated to the relevant department and feedback will be provided as soon as it is available.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply18 Jan 2024, 13:01
Official
Dear Manuella,
Thank you for the provided information.
Kindly note that the query has been escalated to the relevant department and feedback will be provided as soon as it is available.
Sizwe Hosmed team
Thank you for the provided information.
Kindly note that the query has been escalated to the relevant department and feedback will be provided as soon as it is available.
Sizwe Hosmed team
MK
Manuella K's updateReviewer Update
25 Jan 2024, 14:12Good day,
I received an email advising that the query has been resolved, with no further correspondence?
This has taken 17 days so far, still with no resolution
I received an email advising that the query has been resolved, with no further correspondence?
This has taken 17 days so far, still with no resolution
MK
Manuella K's update25 Jan 2024, 14:12
Reviewer Update
Good day,
I received an email advising that the query has been resolved, with no further correspondence?
This has taken 17 days so far, still with no resolution
I received an email advising that the query has been resolved, with no further correspondence?
This has taken 17 days so far, still with no resolution