WM
WENDY M

1 reviews | Active since Jul 2023

26 Jul 2023, 10:25

very poor service

Sizwe Hosmed (3sixtyHealth) debited my account twice by mistake almost a year ago now. They have admitted their fault in writing and promised a refund (which is over R3000), and yet I am still waiting. I email them weekly, and they do not even have the decency to respond to my emails. I actually do not know what to do further.

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply26 Jul 2023, 10:42
Official
Dear Wendy,

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team