SS
Sharon S
1 reviews | Active since Mar 2022
09 Dec 2024, 12:18
Very poor Customer Service
After 7 days no response!!!Don't care about their members Claim rejected once again. not by their workers but their system. Phone back in 7 days we are resubmitting and escalating to we team leader. We have back log. Since October been phoning every 7 days
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Sizwe Hosmed Medical Scheme's replyOfficial
09 Dec 2024, 12:20 Dear Sharon,
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided reference numbers of the query. We will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided reference numbers of the query. We will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply09 Dec 2024, 12:20
Official
Dear Sharon,
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided reference numbers of the query. We will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided reference numbers of the query. We will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team