Very bad service

Dear Sizwe Hosmed Medical Scheme,

I am writing to formally complain about your ongoing failure to settle valid claims for my healthcare service providers.

As a result, I am currently unable to access further medical consultations, and I am being threatened with legal action for accounts that should have been paid by the scheme. This situation is unacceptable and is placing me under undue financial and personal strain.

I request that all outstanding claims be settled immediately, and that you provide a written explanation for these delays.

If this matter is not resolved urgently, I will escalate it to the relevant regulatory authorities.

I expect a response within 5 working days.

VP NDHLOVU