SM
Stephen M

1 reviews | Active since Jul 2012

26 Feb 2023, 17:03

VERY BAD SERVICE

Accounts rejected over the xmas period even with authorisation approved. Service providers have made numerous resubmissions to Sizwe of the same accounts. Sizwe conveniently loses resubmissions even though the service provider was given a ref number. Last had a statement on 6 Feb 2023. One service provider was told that Sizwe are only paying accounts from November 2022 now in Feb and March 2023. After numerous calls to the Sizwe call centre and numerous promises of we will call you back i have had no feedback on the large outstanding accounts my late father has.

ARE SIZWE HOSMED GOING OUT OF BUSINESS.

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply26 Feb 2023, 21:57
Official
 Dear Stephen, 
 
Thank you for submitting the query, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team