JH
Jolene H

1 reviews | Active since Apr 2014

16 Mar 2022, 06:17

Uselessness prevails ....yet again.......

Still my claim is not resolved. Derrick is kind enough to not respond to my emails now. Was informed claim was processed..no confirmation of amounts. No specific date?? Not even informed of the next pay run? I have literally been waiting for a month..I submitted this claim on the 17th of Feb... unless I don't fight and scream nothing happens...makes u wonder what the hell u are paying medical aid for.... pathetic ..and useless...

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Replies (4)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply16 Mar 2022, 09:38
Official
Dear Jolene,

We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.

Your Choice for Quality Care, 
Team Sizwe Hosmed 
JH
Jolene H's update16 Mar 2022, 15:27
Reviewer Update
Sure I was contacted this morning by Nkosi I think it was... given that i have supp**** all the relevant information more than once, i felt no desire to repeat myself. I informed the gent to rather speak to Derrick for the inside scoop.. as i didnt have the time to repeat it. it is now nearly the end of they day and I have heard nothing.;.. as can be expected if you take into account the lackluster attempts at trying to resolve simple claim...
JH
Jolene H's update17 Mar 2022, 03:47
Reviewer Update
Well..I guess you win Sizwe...#applause....no money. You made me wait until Friday.... well played. Truly..seems no one can push yo around..

Your rules right.
God knows I hope u respond better if I end up in hospital. Can only pray I don't have to deal with any of yalls again.

But don't you worry...I will continue to pay for ur uselessness in the mean time......
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply29 Sept 2022, 11:20
Official
Dear Jolene, query resolved. Sizwe Hosmed team.