nM
nabeela M

1 reviews | Active since Dec 2024

17 Dec 2024, 09:39

useless medical cover

this is horrible, i had called and tried to cancel my medical aid in october, a lady advised that in 30 days i will be removed as a dependent, this month i have been changed about 2000 for my medical aid, although im supposed to join a new medical aid because siezwe pays for nothing at all!!!!!!!!!!!! even birth !!!!!!!! when i called in december they refuse to acknowledge that i had called and asked to be removed. this medical aid is a **** and no one should trust them to cover their familly, i am in 100 000s rands debt despite having this useless cover!!! incase its not obvious phone me now! and have answers !

0
Replies (5)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply17 Dec 2024, 09:49
Official
 Dear Nabeela, 

Thank you for submitting your query, and apologies for the inconvenience caused. 
Kindly provide the reference numbers for the query. We will investigate and escalate the query for urgent attention. 

Team Sizwe Hosmed
 
nM
nabeela M's update17 Dec 2024, 10:01
Reviewer Update
go and listen to all calls on my account in october 2024 and stop being useless, i was going to add my husband and 2 kids but now, never !
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply17 Dec 2024, 10:36
Official
Dear Nabeela, on behalf of Sizwe Hosmed Medica Scheme, we sincerely apologise for the inconvenience caused. Kindly supply us with your contact number and we will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
nM
nabeela M's update17 Dec 2024, 10:55
Reviewer Update
respond to my email and i will provide you with my details, go and check recordings made on my account in october and fire the person who told me i was off in 30 days, i refuse to pay 2000 in december for a medical aid i dont want bcz you as a company you are useless
nM
nabeela M's update17 Dec 2024, 11:05
Reviewer Update
respond to my mail