Unsatisfactory Service

I am with Sizwe hosmed after leaving my previous employer. I found out that they had still paid my medical aid for 2 (June, July 2024) months. After the employer had the 2 (June, July 2024) months' worth of funds recovered back from Sizwe, I was contacted to for the 2 (June, July 2024) months back installments. I gladly paid for (June, July 2024), subsequently I chose to remain with the medical aid and received a new member number and paid 1 month in advance (August 2024). They contacted me now (September 2024) and stated that I am in the rears for (August and September). After contacting 3sixty health and supplying all relevant to 3 different individuals. what else should I do; this is becoming ridiculous. Does Sizwe realize this subcontractor is going to cost them a client.

P.C.Cloete