DN
Dimpho N

1 reviews | Active since Apr 2017

05 Jan 2024, 11:31

Unreliable

The medical aid authorized surgery but only paid half of it. Apparently I am liable for over 20 000 rands to the practitioner, on top of medical aid cost. This is after I spent last year paying my my son's autistic intervention out of pocket because apparently it is not a PMB condition and could not be accommodated for.

I might as well not have medical aid altogether.

0
Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply09 Jan 2024, 16:09
Official
 Dear Dimpho,

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team