EG
Eric G

1 reviews | Active since Feb 2019

27 Feb 2024, 11:55

Unpaid hospital bills

Sizwe hosmed only paid part of the hospital medical claims. They short paid the hospital with R77 17.35. After so many attempts to get them to pay they failed. The account is from november 2022..now the hospital has summoned me to court for the remaining amount. I'm very disappointed to say the least

0
Replies (3)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply27 Feb 2024, 12:14
Official
Dear Eric,

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team 
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply27 Feb 2024, 12:44
Official
 Dear Eric, 

Thank you for the provided information. 
Kindly note that the query has been escalated to the relevant department and feedback will be provided as soon as it is available. 

Sizwe Hosmed team
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply27 Feb 2024, 13:03
Official
Dear Eric, 

Update on the query: Kindly note that the claim has been reprocessed for payment. 
The member and the provider will receive statements as soon as they are available. 

The query is closed. 

Sizwe Hosmed team.