MG
Micaela G
1 reviews | Active since Feb 2022
15 Feb 2024, 13:36
Unpaid Claims and Disgusting Communication
Unpaid blood tests, ultrasounds that "aren't covered" and no one seems to know what they are doing! If you email them you wait weeks for a response (not the 3-5 business days they state) and if you phone them you'll get a different answer to your question each time. I got medical aid so that when I got pregnant, the medical bills would be one less thing to worry about but honestly, dealing with Sizwe Hosmed is more painful than labour. Disgusting service, would not recommend!
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Replies (1)Sizwe Hosmed Medical Scheme's replyOfficial
15 Feb 2024, 13:56 Dear Micaela,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
Thank you for the provided information. Kindly note that we are working on your query, and feedback will be provided as soon as it is available.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
Thank you for the provided information. Kindly note that we are working on your query, and feedback will be provided as soon as it is available.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply15 Feb 2024, 13:56
Official
Dear Micaela,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
Thank you for the provided information. Kindly note that we are working on your query, and feedback will be provided as soon as it is available.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
Thank you for the provided information. Kindly note that we are working on your query, and feedback will be provided as soon as it is available.
Sizwe Hosmed team
