SM
Stephen M

1 reviews | Active since Jul 2012

19 Mar 2023, 13:25

UNHAPPY SON OF A DECEASED CLIENT

My last Review 26 Feb 2023 UNRESOLVED. It is now 3 months to the day my father left the Linksfield Hospital and both Hospital accounts as well as the anaethetist remain unpaid. Everytime I call the Sizwe Hotline or a Lady callled Loyiso I get told all outstanding accounts are approved and will be paid in 2 days. This is now more than 3 weeks and beyond a joke. I was also told in early March that the December 2022 claims will be seen to when they are able to. HAS SIZWE RUN OUT OF MONEY AND TRAINED STAFF TO BE ABLE TO GIVE A DECENT SERVICE TO THEIR CLIENTS

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply19 Mar 2023, 22:45
Official
  Dear Stephen, 
 
Thank you for submitting the query, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team