KS
Karen S
1 reviews | Active since Oct 2024
19 Nov 2024, 14:54
Unhappy client
I am phoning since Monday for someone to assist me with my mother's medical. Evertime I get asked did you send POP I confirm yes then I get 3 reference numbers because I called 3 times now. The last call was that recons will uplift it if there is a problem tell me so we can sort it out please .
Helpful (0)
Replies (3)0
Replies (3)
Sizwe Hosmed Medical Scheme's replyOfficial
19 Nov 2024, 15:01 Dear Karen,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the reference numbers of the query, we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the reference numbers of the query, we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply19 Nov 2024, 15:01
Official
Dear Karen,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the reference numbers of the query, we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the reference numbers of the query, we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
KS
Karen S's updateReviewer Update
20 Nov 2024, 11:22Thank you to a consultant Named Dineo Shuping who dealt with my query so efficient and it's sorted
KS
Karen S's update20 Nov 2024, 11:22
Reviewer Update
Thank you to a consultant Named Dineo Shuping who dealt with my query so efficient and it's sorted
Sizwe Hosmed Medical Scheme's replyOfficial
21 Nov 2024, 06:33We are pleased to hear that.
Thank you for the feedback.
Thank you for the feedback.
Sizwe Hosmed Medical Scheme's reply21 Nov 2024, 06:33
Official
We are pleased to hear that.
Thank you for the feedback.
Thank you for the feedback.