Unfair and Unjustified treatment from Sizwe Hosmed Medical Scheme

I am writing to express my disappointment and frustration with the unfair treatment I have received from Sizwe Hosmed Medical Scheme. My membership number is ***.

The issue began when i wanted to register my wife for the Bambino Maternity Program, I submitted a from for registration but was denied coverage due to waiting period. We had no ideal about the pregnancy when joining the medical Aid, the is no way we could have known given the time period,

I believe this treatment is unfair and unjustified. I have been a loyal member of Sizwe Hosmed Medical Scheme, and have consistently paid my premiums on time. I expect a higher level of service and transparency from my medical aid.