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emmacrowe E

1 reviews | Active since Jun 2017

22 Oct 2021, 15:57

Un blocking covid vaccination for 12 year olds upwards

I took my 12 year old child to get his Vaccination today through my medical aid sizwe after he has already been registered and the pharmacy said it says blocked for that age group on there system, after many phone calls from the pharmacy to sizwe and even after speaking to there team leaders they refused to open it for him to be vaccinated, according to Sizwe system it it only open for 18 years onwards, they refused to help, this being the 22nd October 2021, when Government gave the go ahead on the 20th already! I even emailed Sizwe them selves to complain and apparently there complaints email on the website does not work...

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Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply22 Oct 2021, 16:44
Official
Dear Emma,
 
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
 
With Care
Team Sizwe
eE
emmacrowe E's update22 Oct 2021, 17:09
Reviewer Update
I spoke with your consultant, apparently your system has not been updated as of yet.... Why when you's are a medical aid and should be prepared on time, according to Government dates.