1 reviews | Active since Sept 2011
Trying to submit a claim is impossible
<p>I have been trying for a few weeks now to submit a claim and Sizwe is making it impossible to do this. I first battled to get the forms needed to be filled. Then I see they want you to snail mail the forms or fax it which I think is ridiculous comsidering the state of our postal services and the fact that nobody uses fax anymore. Then I tried to mail them and their Inbox is full and now I'm on the phone for 10 mins with nothing happening. Its just quiet. I bet you if I was owing you money your service would be totally different. On top of this if I do not get my money back I am going to be highly upset. </p>
Clearly Sizwe has no interest in resolving issues experienced by their customers. A response would have been great but so far from what I've experienced with your version of customer service, I was expecting too much.
Clearly Sizwe has no interest in resolving issues experienced by their customers. A response would have been great but so far from what I've experienced with your version of customer service, I was expecting too much.