Totally Disgusting service or should i say NO SERVICE

I went for a operation in February and since then i am fighting a endless battle for doctors to be paid correctly. Some doctors were paid out of my savings as out of hospital which is incorrect as i was in hospital for 3 days. Since February till now, i cannot get my savings sorted or accounts paid and the doctors are now asking me for payment for a Sizwe issue where i have been told this was a system ****ch. So they admit fault but no one and i mean no one is willing to fix it or help me. I have spoken to team leader *Tshepiso Mmzangwa) who promise to come back to you and they never does and ignores emails, i have requested for Directors to call me and to date nothing. What do i need to do to get help after being a customer of Sizwe for more than 15 years. I need help please.

I am at breaking point with no resolution to my problem and i will even go to the papers if i have too but i want this sorted.

Please use this email address if you would like to email me ***