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Nozipho N

1 reviews | Active since Mar 2020

16 Aug 2024, 08:34

The hosmed merger is the worst thing to happen to Sizwe

This Hosmed merger has to be the worst thing ever to happen to Sizwe, always rejecting claims and useless benefits given to members, very rude customer service and no clear details of reasons why claims are rejected other than that funds are exceeded. There is nothing they are not rejecting and i honestly see no use in being covered by a medical aid when always having to pay out of my own pocket when in need of medicines or doctors help. You guys have just lost a member, kudos

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply16 Aug 2024, 08:40
Official
 Dear  Nozipho, 

Thank you for submitting your query and apologies for the inconvenience caused. 
Kindly provide the query's reference numbers, and we will investigate and escalate the query for urgent attention. 

We appreciate your patience.  

Sizwe Hosmed team.