EJ
Eeswaran J

1 reviews | Active since Aug 2019

30 Sept 2019, 16:29

Terrible Service

What a **** these people are. I tried to join there. cheapest medical aid. Gomomo plan. advertised as R904.00 per month. It took almost a month for everything to be finalized and now they want to charge me R2200.00 a month. I did expect to pay penalties as i have not been on a medical aid as from the 1st March this year. Ihad to submit my paperwork more than 4 times and they just don't phone you back, you always had to inquire. I explained I was retrenched in December 2018 and that i am claiming unemployment at the moment R3600.00. I explained that i have just started a small business from home and that my expectation is that i would be getting approximately R5500.00 - R6000.00 per month. So how must i live if I had to pay R2200.00 I had to sell my apartment in the process, and have to live of what i can make buy selling cool-drink and ice cream.

I just don't understand the false advertising.

0
Replies (3)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply30 Sept 2019, 16:49
Official
 Dear Eeswaran,
 
We acknowledge receipt of your comments. One of our consultants will  contact you shortly to assist with your query.
 
With Care,
Team Sizwe 
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply30 Sept 2019, 17:08
Official
Good day Eeswaran,

Your query has been escalated to the relevant department. 

With Care,
Team Sizwe
EJ
Eeswaran J's update01 Oct 2019, 14:58
Reviewer Update
Hello all,

I would really like to apologize for jumping the gun. A wrong quote was emailed to me in error. Kim Fourie, picked up the mistake and came back to me at 8:15 this morning. She was of great help and her assistants flawless. Everything is sorted.