AE
Andrea E

1 reviews | Active since Jun 2023

27 Nov 2024, 09:06

TERRIBLE SERVICE.

Sizwe have refused to pay for treatment for a PMB condition even though the treatment falls within the legislated definition. I was forced to pay myself to prevent my health declining even more. I have lodged a dispute but they havent even had the decency tp acknowledge receipt or to reply. Don't join this medical aid - their service is horrible.

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply27 Nov 2024, 11:08
Official
 Dear  Andrea, 

Thank you for submitting your query, and apologies for the inconvenience caused. 
One of our consultants will reach out to you to assist you accordingly. 

We appreciate your patience. 

Sizwe Hosmed team