DRCR
DN Rokos CC Rokos
1 reviews | Active since Aug 2016
02 Jun 2021, 09:26
Terrible Customer service
I submitted a claim in Feb and I still have not received any feedback. No acknowledgment that the claim has been received. I email every morning asking for feedback and I get ignored. I call them an no on picks up. They are a useless medical aid with a terrible customer service.
Helpful (0)
Replies (2)0
Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
02 Jun 2021, 09:36Dear Rokos,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe
Sizwe Hosmed Medical Scheme's reply02 Jun 2021, 09:36
Official
Dear Rokos,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe
Sizwe Hosmed Medical Scheme's replyOfficial
23 Jun 2021, 13:32Member has been assisted and query resolved.
Sizwe Hosmed Medical Scheme's reply23 Jun 2021, 13:32
Official
Member has been assisted and query resolved.