RL
Robyn L
1 reviews | Active since Nov 2011
24 Jun 2024, 18:33
Terrible customer service and care
Despite an email pending from 10th June 2024 - I am still awaiting a confirmation for a payment made 6 months in advance for a membership for a pensioner? it has been copied to 3 emails, but none of the recipients care to reply......
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Replies (1)
Sizwe Hosmed Medical Scheme's replyOfficial
24 Jun 2024, 19:49Dear Robyn,
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the query's reference numbers, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the query's reference numbers, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply24 Jun 2024, 19:49
Official
Dear Robyn,
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the query's reference numbers, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.
Thank you for submitting your query and apologies for the inconvenience caused.
Kindly provide the query's reference numbers, and we will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team.