EE
Estelle E
1 reviews | Active since Mar 2009
30 Aug 2025, 09:38
Stay far, far away from Sizwe.
My husband was admitted to hospital two years ago with a PMB condition. All the medical bills were paid, but two years later Sizwe is reversing some of the payments without any explanation. Strangely enough the reversing of payments started after we left Sizwe to join another medical aid. This is very ********* and after numerous phone calls to Sizwe we are still none the wiser about why payments are being reversed. Shocking service after being clients more than 10 years!!!
Helpful (0)
Replies (8)0
Replies (8)
Sizwe Hosmed Medical Scheme's replyOfficial
31 Aug 2025, 17:23Dear Estelle,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly share the query's reference numbers. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly share the query's reference numbers. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply31 Aug 2025, 17:23
Official
Dear Estelle,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly share the query's reference numbers. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly share the query's reference numbers. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
EE
Estelle E's updateReviewer Update
01 Sept 2025, 09:40N*** is the refeyof our last call.
EE
Estelle E's update01 Sept 2025, 09:40
Reviewer Update
N*** is the refeyof our last call.
Sizwe Hosmed Medical Scheme's replyOfficial
01 Sept 2025, 10:31Received with thanks, Estelle.
Sizwe Hosmed Medical Scheme's reply01 Sept 2025, 10:31
Official
Received with thanks, Estelle.
EE
Estelle E's updateReviewer Update
03 Sept 2025, 18:02Still awaiting feedback or to be contacted by Sizwe Hosmed.
EE
Estelle E's update03 Sept 2025, 18:02
Reviewer Update
Still awaiting feedback or to be contacted by Sizwe Hosmed.
EE
Estelle E's updateReviewer Update
09 Sept 2025, 11:07Still awaiting feedback or to be contacted!
EE
Estelle E's update09 Sept 2025, 11:07
Reviewer Update
Still awaiting feedback or to be contacted!
Sizwe Hosmed Medical Scheme's replyOfficial
09 Sept 2025, 11:13Dear Estelle,
We are still investigating your query. Once we receive feedback, we will share it accordingly.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
We are still investigating your query. Once we receive feedback, we will share it accordingly.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply09 Sept 2025, 11:13
Official
Dear Estelle,
We are still investigating your query. Once we receive feedback, we will share it accordingly.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
We are still investigating your query. Once we receive feedback, we will share it accordingly.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
EE
Estelle E's updateReviewer Update
16 Sept 2025, 13:2416 days later and I'm still awaiting feedback
EE
Estelle E's update16 Sept 2025, 13:24
Reviewer Update
16 days later and I'm still awaiting feedback
EE
Estelle E's updateReviewer Update
10 Oct 2025, 13:006 weeks later and still no reply!! No wonder Sizwe is going down with a bang!
EE
Estelle E's update10 Oct 2025, 13:00
Reviewer Update
6 weeks later and still no reply!! No wonder Sizwe is going down with a bang!