RM
Rashieda M

1 reviews | Active since Apr 2023

05 Apr 2023, 10:54

*********** STAFF

An Orthopaedic account was submitted to Sizwe on the 5th Jan 2023. REF: WF***5N***1 This account is yet to be captured and paid even though Medx has queried this account on numerous times!! Spoken to a Hilda, requested to be escalated to Wandile (Team Leader) but she was unavailable, as aways. This is by far the worst Medical aid to deal with, the incompetency of the staff is unbelievable. In fact, personally, I have just terminated my fathers membership today. I will not recommend Sizwe to anyone. When is the account going to be paid????

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Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply05 Apr 2023, 11:15
Official
Dear Rashieda, 
 
Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team
RM
Rashieda M's update17 Apr 2023, 10:38
Reviewer Update
Good day

Sizwe has still not resolved this issue.

What does it have to take to Sizwe to do their work?

We have submitted everything we should on numerous occasions.

This incompetence is RIDICULOUS!!!

Regards