Sizwehosmed medical aid

Hi,Sizwehosmed are ****mers they took Hard earned money from my salary R12 461 Without my permission,I have been writing emails asking for refund they will reply after 4 days with excuses telling me to my banking details taking another 4 day to respond telling me why I have sent separate emails with required documents.the took my money , I had a terrible Christmas 2025, now schools are opened my kids are sitting at home because I have no money for uniforms and school fees, i haven’t received my money till now.