MB
Michelle B

1 reviews | Active since Feb 2021

19 Apr 2023, 14:13

sizwehosmed

most in-effective and useless customer care... my monthly contributions has been increased after" no proof of income" was found (i have submitted and can proof it) thereafter i have sent numerous emails - endless calls being transferred from one department to anther and still no help. currently i am suspended and no one gets back to me to resolve this issue. i am disappointed and unhappy i rate -0

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply19 Apr 2023, 14:31
Official
Dear Michelle, 

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team