MN
Michelle N

1 reviews | Active since Jun 2019

24 Jun 2019, 09:41

Sizwe still didnot resolve refund more than a month

After my last complaint about my refund sizwe has not resolved my refund they blocked me off facebook dont take my call thats how this organisation operates

Need some advice how to take this further... this company dont mind having a bad review.

0
Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply24 Jun 2019, 10:34
Official
Sizwe acknowledges your query, we have tried to recall the funds from old account and authorisation was denied by the beneficiary's bank due to the following reason: the beneficiary bank’s client did not provide their bank with consent to debit their account in order for the funds to be recalled.