NF
Nicole F

1 reviews | Active since Jul 2021

29 Jul 2021, 12:27

SIZWE MEDICAL FUND....... DONT GO THERE

I am honestly disgusted with Sizwe Medical Fund. Every email that I have sent in the last 2 years has always been "resolved' but I have had to email in again numerous times to try get an answer and yet I am still waiting for some of my emails to be answered to date.

I have even tried to lay a formal complaint and the email i get given doesnt exist!

Specialist visits dont get paid, even though I have followed all the steps necessary.... recieved a refferal letter and a auth code. Only to be told that the AUTH code doesnt exist on there side..... I AM MAD and very very unhappy about the service I am recieving

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply29 Jul 2021, 12:42
Official
Dear Nicole,
 
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
 
 With Care
 Team Sizwe