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Derek F

1 reviews | Active since Feb 2015

11 Feb 2022, 09:31

Sizwe Medical are A Joke to Deal With

Absolutely shocking service Client has paid every month without fail for a gold account and every time she wants to use it the doctors or chemist say account is suspended when you call Sizwe i was on the the call with someone from the call centre for 47 min and got no where she eventually came back and said that the account was suspended when i asked why was told they dont know the contributions are up to date and then puts me on hold for a further 17min Nobody in this place gives a damn about service and if you get the slightest bit excited the phone gets put down on you this call centre is a Joke and cannot help in anyway if you want any further in call me *** But i dont expect anyone will call as nobody gives a cares in that company

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Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply11 Feb 2022, 09:36
Official
Dear Derek,

We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.

With Care
Team Sizwe Hosmed 
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply29 Sept 2022, 11:10
Official
 Member has been assisted and query resolved. 

 Team Sizwe Hosmed.