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Megan M

1 reviews | Active since Sept 2019

03 Aug 2022, 14:54

SIZWE MEDICAL AID WILL GO TO COURT

NOT A MEDICAL AID TO GO ON TO , i have unpaid Bills from January and codes have changed they dont pay GP visits and they paid money into the INCORRECT account which is not my Liability , as per INTERCARE is also not also to assist to pay or retreive payment they also cant help. i have been calling these people for months for it to be paid since JANUARY and nothing is been done, the DR is not paid now for over 120 days and they are requesting payment from me because MEDICAL AID IS USELESS . AND THEY DO NOT EVEN KNOW WHAT IS GOING ON with my account. they also dont KNOW HOW TO DO THEIR JOBS , as i must call everyday to find out why they cannot pay the DR in time . i DO NOT WORK FOR SIZWE HOSMED I HAVE MY OWN JOB TO DO ,. NOT HAPPY WITH THIS , willing to take this further if action is not taken today!!!!!

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply03 Aug 2022, 15:16
Official
Dear Megan, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.