Sizwe medical aid disgusting ? do not ever consider this medical aid nightmare

Most disgusting medical aid. My son who is a student had taken out this medical aid premium to go off my wife's account. She had to send bank statements letter etc to prove its her account then I get an email from a dummy from sizwe asking for a canceled cheque for a savings account. How stupid can these people can be. Please if you considering taking out a medical aid DO NOT GO FOR SIZWE. my wife spoke to a lady by the name of ivy she wants an apology from us. Thandeka Zungu never responds to emails and when she calls she makes us feel like she doing us a favor