CD
Christe-Mirie Dedericks

1 reviews | Active since Jul 2020

30 Nov 2021, 15:35

Sizwe- Hosmed - WORST SERVICE

Holding 2.5 hours for a hospital authorization AND WE ARE THE BROKER ?!! Why ?!!!!!!!!!!!!!

0
Replies (4)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply30 Nov 2021, 15:55
Official
Dear Christe-Mirie,
 
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
 
With Care
Team Sizwe Hosmed
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply30 Nov 2021, 16:58
Official
Broker has been assisted and query resolved.
CD
Christe-Mirie Dedericks's update08 Dec 2021, 09:45
Reviewer Update
07/12/2021

On hold for 20minutes

Spoke to Namakhaza who was helpful

BUT they can’t get hold of the doc ? Tried to transfer me and then my call got dropped?

I don’t know what to do anymore our clients are outraged

REF WF**********8N**********
CD
Christe-Mirie Dedericks's update08 Dec 2021, 09:57
Reviewer Update
On hold for 40min
Spoke to Elsie
My Call got dropped again