Sizwe hosmed useless

Useless pathetic medical aid they care more about profit than members. I urge all members who are current members of sizwe hosmed to consider another scheme like Discovery, Bonitas etc . Hosmed prior to the amalgamation with Sizwe was outstanding 5 star service. After the amalgamation it changed for the worse. As a psychiatric patient also suffering with Gerd and high bp I was turned down by sizwe for all my chronic meds above as they lost my files in the amalgamation and refused to investigate I almost lost my life and started paying cash for chronic meds . But I am paying over R3000 for the medical aid and a further R3000 PLUS MONTHLY FROM MY OWN POCKET TO FUND MY CHRONIC MEDS. Try phoning or sending emails they seldom answer and provide useless unhelpful feedback when they are pressured. They will send me a computer generated response to this complaint maybe if I'm lucky. The staff are *********** and in my opinion most must be got their jobs because they most probably are connected to the FAT CATS WITH FAT PERKS FROM OUR PREMIUMS. THEY HAVE BECOME MORE PROFIT BASED AND LESS CUSTOMER ORIENTATED. BY THE LOOKS OF THE COMPLAINTS ON THIS PLATFORM IT IS BLATANT OF THEIR GLARING INCOMPETENCE. I HAVE NO FAITH OR FUTURE WITH THEIR COST CUTTING MEASURES WHICH SUIT THEM AND DEPRIVES THE HARD WORKING MEMBERS THAT PAY THEIR SALARIES. TODAY A FAMILY MEMBER COVERED ON THIS USELESS SCHEME FELL ILL I HAD TO COVER THE CONSULT AND FULL MEDS WHICH CAME OVER A THOUSAND BECAUSE SIZWE HOSMED STATES MY BENEFITS ARE EXHAUSTED WHICH I KNOW IS NOT TRUE BECAUSE MOST OF MY MEDS I PAY CASH AS THEY CONTINUALLY TURN DOWN FOR NO REASON. TAKE MY ADVICE AND CHANGE TO A REPUTABLE COMPETENT MEDICAL AID WHO PUT THEIR MEMBERS FIRST. IN THE INTERIM SIZWE HOSMED STAFF ENJOY YOUR DAILY BINGE OF KFC AND WORKING IT OUT BY SLEEPING ON THE JOB WHILE MEMBERS FACE LIFE THREATENING CONDITIONS AND EVEN DEATH THROUGHOUT.