CK
Camila K
1 reviews | Active since Nov 2011
08 Apr 2025, 13:54
SIZWE HOSMED UNABLE TO RESOLVE SIMPLE QUERIES
I have been trying to resolve this issue for three months by calling every week to follow up on my claim for Lancet claims to be paid from my chronic benefits. I have reference numbers and names of people I spoke to, but no one is assisting me. It is very frustrating being sent from pillar to post when I have benefits which Sizwe Hosmed refuses to pay because of *********** staff not applying the correct tariff codes which has been supp****.
The last time I submitted this was on the 17th of March 11:51 reference number N***2 and to date as at the 8th of April 2025 no progress has been made not even an attempt to resolve this.
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Replies (1)Sizwe Hosmed Medical Scheme's replyOfficial
08 Apr 2025, 13:56Dear Camila,
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for providing the reference number of the query. We will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for providing the reference number of the query. We will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply08 Apr 2025, 13:56
Official
Dear Camila,
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for providing the reference number of the query. We will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for providing the reference number of the query. We will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
