DH
Donovan H
1 reviews | Active since Jul 2025
21 Nov 2025, 09:39
Sizwe Hosmed poor service
Reported and requested cover to be stopped and refund to be processed in October no response from Sizwe, reported same request 14th November still no response. reported same issue 20 November still no response
Helpful (0)
Replies (2)0
Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
21 Nov 2025, 09:41Dear Donovan,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference numbers. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference numbers. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply21 Nov 2025, 09:41
Official
Dear Donovan,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference numbers. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference numbers. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
DH
Donovan H's updateReviewer Update
21 Nov 2025, 10:35If your call centre team would just do their jobs and process when the documents are sent I have emailed the following, have also call twice today once yesterday 56 min hold time spoke to Queeneth who said she would resolve.
queries@sizwe
Queeneth@sizwe
***
***
and am currently on hold for past 15 min, I have spent a total of 300 rand on calls to you people that are doing nothing about it. i am currently on line waiting for a resolve and confirmation of debit order stop as well as full cancelation of medical aid
queries@sizwe
Queeneth@sizwe
***
***
and am currently on hold for past 15 min, I have spent a total of 300 rand on calls to you people that are doing nothing about it. i am currently on line waiting for a resolve and confirmation of debit order stop as well as full cancelation of medical aid
DH
Donovan H's update21 Nov 2025, 10:35
Reviewer Update
If your call centre team would just do their jobs and process when the documents are sent I have emailed the following, have also call twice today once yesterday 56 min hold time spoke to Queeneth who said she would resolve.
queries@sizwe
Queeneth@sizwe
***
***
and am currently on hold for past 15 min, I have spent a total of 300 rand on calls to you people that are doing nothing about it. i am currently on line waiting for a resolve and confirmation of debit order stop as well as full cancelation of medical aid
queries@sizwe
Queeneth@sizwe
***
***
and am currently on hold for past 15 min, I have spent a total of 300 rand on calls to you people that are doing nothing about it. i am currently on line waiting for a resolve and confirmation of debit order stop as well as full cancelation of medical aid