TQ
Thato Q

1 reviews | Active since Aug 2018

22 Aug 2022, 10:57

Sizwe Hosmed POOOR SERVICE

I have a claim which is not paid they are not responding to emails, when you call they just give you an email address and don’t respond to you. The maternity or baby bag which they promise to deliver they don’t deliver it. I was supposed to receive it on the 14th of June 2022 my baby has arrived and no sign of the bag, I spoke to Samuel Bodiba who said ‘’he will make a plan’’. You are not treated like a client, it is as if they are doing you some favours even when you pay.

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply22 Aug 2022, 11:15
Official
Dear Thato, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.