Sizwe Hosmed- no feedback, but query closed

Sizwe Hosmed is definitely my 1st choice in medical aid. Not very helpfull. Send you from pillar to post. Information not readily available...

No feedback regarding a query, but the query has been closed.

Below is an example of no feedback,

Queries SizweHosmed <***> Mon, Oct 30, 5:09 PM to me

Dear Valued Member

Thank you for your request/query.

Our customer service team is now looking into your query.

A more substantive response to your problem and a suitable solution will be provided to you within 3-5 business days.

Your choice for quality care, Sizwe Hosmed Medical Scheme

Queries SizweHosmed <***> Fri, Nov 17, 5:26 AM (3 days ago) to me

Good day Valued Customer,

We have attended to your call reference number WF***0N***0 logged on 2023/10/30 17:08:35.

We are pleased to tell you that it has been resolved.