1 reviews | Active since Mar 2025
Sizwe Hosmed Medical Scheme - DO NOT CARE
SICK MEDICAL AID
On four occasions from Wednesday 10/3/25 to 19/3/25 I sent a request to my medical aid Sizwe Hosmed asking for authorization for me to see a dermatologist. I included a referral letter from my GP who had recommend that I see this particular dermatologist. I did this because my medical aid will only pay for me to see a specialist if the visit is first authorized by them. All I got back every time was this:
‘Dear Valued Member Thank you for your request/query. Our customer service team is now looking into your query. A more substantive response to your problem and a suitable solution will be provided to you within 3-5 business days. Your choice for quality care, Sizwe Hosmed Medical Scheme.’
And this is what they call ‘quality care’ and as I am 91 I don’t have time to wait.
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for providing the reference number of the query. We will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for providing the reference number of the query. We will investigate and escalate the query for urgent attention.
We appreciate your patience.
Sizwe Hosmed team
Kindly be advised that one of our consultants reached out to you via email the above provided email yesterday. Kindly respond to the email so that we can assist accordingly.
SIzwe Hosmed
Kindly be advised that one of our consultants reached out to you via email the above provided email yesterday. Kindly respond to the email so that we can assist accordingly.
SIzwe Hosmed