Sizwe Hosmed medical aid

PS... Wait... There should be NO stars but without clicking at least one I could not post :-(

Good day Dr .Simon Mangcwatywa, I am a great believer that there is a time and place for everything but unfortunately my patients and belief that Sizwe have competent staff to assist has run out...

The platform I'm making use of know is not the most suitable or professional but after struggling for more than 10 weeks to get any response from Sizwe regarding a R8000 refund they owe me I just cant stand it anymore and have to share far and wide that Sizwe Medial Aid is by my experience (more than 30 years in Corporate world) the absolute worst company to deal with as they have NO customer service at all...

Close to a 100 hours on phone calls, broken promises from Sizwe staff and after 10 weeks still NO FEEDBACK (except for about 20 call reference numbers) from Sizwe regarding my R8000 refund.

Would love to find out if there is anyone at Sizwe that care about their customers and is capable of delivering customers service without letting your client stew for 10 weeks and more and actually give feedback - what is actually happening and not just another call reference number...

Sizwe - the ball is in your court now, PLEASE prove me wrong and have someone from management call my on *** to resolve this matter.