RS
Rynhart S

1 reviews | Active since Nov 2018

16 Aug 2024, 12:15

Sizwe Hosmed

Good day. I was admitted to ICE Cardiac care on the 28th April 2024 and was discharged on the 30th April 2024 due to they thought i was having a light heart attack. They send me for cath lab tests. They found out that one of my heart vains was a little narrowed. The docter has given me prescribed medicine to take each day to open my vains. After about a month i recieve a medical bill from Mediclinic vereeniging showing that my medical aid did not pay the full amount. I have been with Sizwe Hosmed Medical cover from 2011 September my hospital is covered 100%. I have semt the Medical aid emails regarding the problem but they just do not reply to me. The hospital want to place me on the credit berue and get a court letter for that amount. The amount rounds up to R29 000 and the emergency unit also R2000 that was not paid. I want to take this matter futher and if it go on like this i will name and shame Sizwe medical on each and every social media page i can find. I am paying atleast R7000pm for my cover and this is unacceptable. I can also not afford that R30 000 at this stage. Thank you

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Replies (6)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply16 Aug 2024, 12:35
Official
Dear  Rynhart, 

Thank you for submitting your query and apologies for the inconvenience caused. 
Kindly provide the query's reference numbers, and we will investigate and escalate the query for urgent attention. 

We appreciate your patience.  

Sizwe Hosmed team. 
RS
Rynhart S's update16 Aug 2024, 12:40
Reviewer Update
WF***5N***8 ref number from Sizwe
RS
Rynhart S's update16 Aug 2024, 12:43
Reviewer Update
Can also contact me direct through email at *** i can also share the total account from the hospital
RS
Rynhart S's update16 Aug 2024, 13:39
Reviewer Update
I have read all the reviews from sizwe and all the replies from them are exactly the same. So if i do not hear from them latest on monday then i will be spreading the word on all social media
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply16 Aug 2024, 15:09
Official
Received with thanks, Rynthart. 
We'll provide feedback as soon as possible. 
RS
Rynhart S's update16 Aug 2024, 15:10
Reviewer Update
Hopefully very soon