TS
Tshepiso S

1 reviews | Active since Jan 2015

19 Apr 2024, 09:03

Sizwe hosmed doing the worst

Why has sizwe changed so much. The service is incredibly bad. I'm almost due for birth, guess what no midwive has contacted me since I registered.

Secondly all my claims are not being paid. I sent them my claims, they sent me a resolved message but then I findout that they've not paid anything. What have you resolved if you guys have not paid the Dr's.

I was in hospital I am on platinum enhanced but you failed to even cover my blood tests, how?? Why won't you guys pay?

I since put a second claim for an injection I had to get due to my pregnancy. Still no payment from you, how??

I don't feel okay with giving my second birth under hosmed at this point. I've never seen a medical aid to disappointing. From being the best to the worst on this level

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply19 Apr 2024, 09:20
Official
Dear Tshepiso,

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team