Sizwe hosmed ********** and ********, worst medical aid ever

I'm so disappointed in this medical aid that I went looking for another medical aid and joined fedhealth... Sizwe medical aid, when i called them in the beginning of the year to get am authorization number to see my psychiatrist for the year, I was specifically told that I don't need an authorization number... So they paid out the full year with a 30% co payment... But by August after seeing my psychiatrist, they refused to pay... So when I called them they said I needed auth number... But when i told them they said i didn't they said it was an issue with the codes, so they gave me the correct codes and my doctor amended them... They still refused to pay.

Another issue was that i was prescribed an anti psychotic which was not on the formulatary list so there was a 30% co payment... They charged me 70% instead of 30% so the medication is R800 and something and I was paying about R590 every month... For several months....

I expect that they pay my psychiatrist and pay me back in full..