Sizwe Hosmed abuses providers

My practice account have been parked from 2023 June Upton date. Every time I call I'm being told that "your claims were sent for reprocessing". Come to think that I even came through for this medical scheme by treating the patient whilst they wrongfully suspended the patient at some point!! I can not believe they are being this inconsiderate. I have names from last year June Upton today 14 February 2024, and all I am told is there is nothing they can do. As a provider you can't communicate with the claims or complaints department. Probably that is why their consultants service is this much poor. I am even thinking of rejecting sizwe hosmed patients in my. Rather they travel long distances for treatment so that they see a need to change from this *********** scheme. Hosmed was much better with medscheme.